Privacy Policy

Privacy Policy


Website and use of Cookies 

A cookie is a piece of information that is stored on your computer’s hard drive by your web browser. Most browsers accept cookies automatically, but usually you can alter the settings of your browser to prevent automatic acceptance. If you reject the use of cookies please note that the efficient operation of our web site may be affected.

Cookies will be used to help you use our web site and to permit future use of restricted access functions on our web site. We may use your IP address to help diagnose problems with our server or to administer our web site. We may conduct analyses of user traffic to measure the use of our site and to improve the content of our web site and/or our services. 

3rd Parties 
will only disclose personal information about you internally and to third parties for processing purposes associated with payment processing, the supply of agreed services, when you have consented to such disclosures or where such disclosures are required or permitted by law. For example, we use Shopify to power our online store; you can read more about how Shopify uses your Personal Information here: We also use Google Analytics to help us understand how our customers use the Site: you can read more about how Google uses your Personal Information here: You also can also opt-out of Google Analytics here:  These third parties are contractually bound only to use personal information to perform the services that we request they provide.

Behavioural Advertising 
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at

You can opt out of targeted advertising by:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:

Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Data Transfer 
Third party data processors, advertisers, exhibitors and other such business relationships within Europe are required to take adequate technical and organisational safeguards to protect personal information. We also take measures to ensure that personal information transferred by us outside of the company is adequately protected. Data transferred between systems internally is monitored and protected by internal security measures.

Security of Personal Data 
use administrative, technical, and physical measures to safeguard personal information against loss, theft and unauthorised use, access or modifications. We take steps to regularly validate the personal information we hold to ensure that the information is accurate and, where necessary, up to date. Information that is no longer required for any valid business purpose, and that we are not required to keep pursuant to any applicable law, will be routinely destroyed by secure means.

Privacy Policy Change Management 
reserve the right to add to or amend this privacy policy at our sole discretion, without prior notice. Please review our privacy policy on a regular basis to make sure that you have read the latest version and that you understand what we do with your personal information. Your continued use of our services or our web site following the posting of changes to these terms means that you consent to those changes.

Right to be Forgotten 
Under the General Data Protection Regulation (GDPR) an individual has the right to be forgotten. An individual may be 'forgotten' if this does not counter my company’s legal requirement to hold data. If a client wishes to be forgotten they should contact the DPO (Data Protection Officer) detailed below. 

Full Disclosure of Personal Data 
Under the General Data Protection Regulation (GDPR)  an individual has the right to request a copy of all personal data held by our company. Clients have the right to request this information via the DPO (Data Protection Officer) detailed below. We will provide the requested information within 5 working days to the extent allowed for by the law and without cost. In case of electronic request, we reserve the right to identify and validate the individual making the request.   

Data Protection Officer 
The Data Protection Officer of is Mrs L. Richardson and may be contacted via 

Address 24 - 26 Avenue Mews, London, N10 3NP



Intellectual Property

The contents are the property of Luminous Muse Ceramics. Such content includes but is not limited to all photographs, images, illustrations, texts, video clips, drawings, logos, registered trademarks, graphics and other materials appearing on this Site. All rights are reserved worldwide. This Site is intended solely for your private, personal and non-commercial use. You may download or re-produce information appearing on this Site solely for personal and non-commercial purposes. With the exception of personal and non-commercial use, you are prohibited from re-producing, publishing, transmitting, disseminating, displaying, erasing, deleting, adding to or modifying in any way whatsoever, creating derivative works from, selling or participating in the sales of any part of this Site. Any other use of the articles contained on this Site, including their reproduction for purposes other than your personal and non-commercial use, modification, dissemination or reproduction without Luminous Muse Ceramics’s  prior written consent is strictly forbidden.


Luminous Muse Ceramics online shop has endeavoured to display its products and colours as accurately as possible. We cannot guarantee that the colour you see on your monitor will be the exact match of the colour of the goods delivered. We undertake to provide as accurate and exact a service as possible; nevertheless, technical, factual and/or printing errors may occur. Luminous Muse Ceramics reserves the right to make changes and corrections to the website whenever necessary, without advance warning. Errors will be corrected where discovered and Luminous Muse Ceramics reserves the right to revoke any stated offer and to correct any (technical) errors, inaccuracies or omissions including after an order has been acknowledged and whether or not your credit card or Paypal account has been charged.

Governing Law

The Terms & Conditions together with all our policies and procedures are governed by British law and the relevant courts of the United Kingdom will have exclusive jurisdiction.